--- title: "Septic pumping software: from call to invoice" description: "From the customer's call to the invoice: a task from four fields, the report from the operator app, waste register and Albo and RENTRI deadlines." url: "https://en.toitrack.com/septic-pumping-software" lang: "en" --- Software for septic pumping companies # From the call to the task, the report and the invoice Log the phone call in a few fields, the operator completes the task from the app and the order is invoiced. The waste register and the Albo and RENTRI deadline calendar sit in the same system. The flow ## From phone call to invoice in four steps Each step picks up the data of the previous one: nothing to retype. Furgo Quantity and EER code are entered once, in the field: they then follow the task into the report and the load. 1. Step 1 **Phone call: you create the task** “New intervention” asks for four fields: customer, type, address and date. The address is prefilled from the customer's latest order, the date can be a past day to record work already done, and you pick the operator now or later from the planner. The result is an order with no assets, with its task. Conditions: Available with the Service or Both profile and with permission to edit orders; choosing the operator also needs the assignment permission. 2. Step 2 **On site: the operator fills it in from the app** The operator opens the task on the phone, records the quantity taken (m³, liters, kg or metric tons) and, if needed, the EER code, then completes it. Without a signal the data stays on the phone and is sent on its own when the connection returns. Conditions: The EER code is chosen among the active codes in your registry, for people allowed to read them. 3. Step 3 **At the end of the task: the report** The PDF report carries an “Intervention data” section with type, quantity, EER code and, when different from the customer, the producer. You choose what happens when the task closes: no generation, generation only, or generation and an email to the customer's contact. Conditions: Generating or downloading the report by hand from the task needs the dedicated permission. 4. Step 4 **Invoice from the order** From the order's Economics tab you use “Generate invoice”. An on-call task is always invoiceable: the price comes from the price list, you type it by hand, or the line stays “to be priced” and blocks the invoice until you set it. Conditions: You need permission to write invoices and invoicing included in your plan and switched on for your company. Sending the invoice to the SdI also needs the permission to issue invoices. [How e-invoicing works](https://en.toitrack.com/e-invoicing) Built for on-call work ## Software that does not ask for rental assets ### No asset to assign A pumping task needs no rental toilet or vehicle: the order is created without assets and carries only customer, address, date and task. ### Eight task types Pumping, drain unblocking, video inspection, washing, tank cleaning, transport, collection and other. In the tasks list each type has its own colored label and you can filter by type. ### A profile for your business At sign-up and in Settings you choose Service, Rental or Both: menu, dashboard, quick actions and guided tours adapt. No data is touched. Waste ## From service to register, with deadlines under control These features are part of the Waste module, which owners switch on in Settings > Modules when it is included in the plan. With the Waste module on ### The load starts from the round Pumping tasks on a round with a recorded quantity can enter a load. You close it when the round is done and discharge it to a depot or a plant; the office can also prepare it for a round completed by an operator. ### Loading and unloading register Entries numbered per local unit and year: a correction or a cancellation is a new entry and the original stays in the register. The register appears when the RENTRI connection is active. ### EER codes from the official catalog You activate the codes you handle from the official RENTRI catalog: they are never typed by hand. Then you pick them right in the task. ### Albo and RENTRI deadline calendar Albo annual fee, RENTRI contribution, MUD, Albo renewal application and technical manager suitability in a single calendar, with reminders 60, 30 and 7 days before and on the day. You mark what you have done: Toitrack checks nothing with the Albo or RENTRI. You find it in Settings > Waste, for people who manage the subscription, after saving the operator profile. Toitrack helps you organize the data and remember the deadlines: legal obligations remain with your company. For your specific case, consult your environmental advisor. Frequently asked questions ## Septic pumping with Toitrack What Toitrack does and what stays with you, in short. ### Do I need a rental asset to log a pumping task? No. “New intervention” creates an order with no assets and its task: customer, type, address and date are enough. ### Can I log a task that is already done? Yes. In the date you can also enter a past day. You pick the operator now or assign it later from the planner. ### Does the report reach the customer automatically? It depends on the policy you set: no generation, generation only, or generation and an email to the customer's contact. From the task you can also generate and download the PDF by hand, with the dedicated permission. ### What if there is no price list entry? The line stays “to be priced” and the invoice is blocked until you set the price. You can also type it right in the “New intervention” form: in that case it replaces the price list. ### Does Toitrack fill in the waste register or file the MUD for me? No. Toitrack collects the data from your tasks and reminds you of the Albo, RENTRI and MUD deadlines, but it checks nothing with the Albo or RENTRI and files nothing on your behalf. For your case, consult your environmental advisor. ### What do I need to use the register and the deadline calendar? The Waste module switched on: owners switch it on in Settings > Modules. The calendar lives in Settings > Waste; the loading and unloading register appears when the RENTRI connection is active. Learn more ## Related pages - **[Waste and RENTRI](https://en.toitrack.com/waste-rentri)** The register, the loads and the list of environmental obligations. - **[E-invoicing](https://en.toitrack.com/e-invoicing)** From the order to the invoice, up to sending to the SdI. - **[Portable toilet software](https://en.toitrack.com/portable-toilet-software)** If besides pumping you also rent portable toilets. ## Take your next phone call all the way to the invoice Try it free for 14 days on your real tasks, from the first call to the invoice. [Try it free for 14 days](https://en.toitrack.com/contact) Reply within 24 hours · no obligation We set up your trial account for you For support or a tailored proposal write to us: [info@toitrack.com](mailto:info@toitrack.com) [WhatsApp +39 378 443 5327](https://wa.me/393784435327)